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PSW Training Online Course by The University of Toronto

Online PSW Training Course by The University of Toronto

Are you looking for an ongoing education opportunity?

Are you looking to enhance your knowledge and skills as a Personal Support Worker?

The University of Toronto through a partnership initiative with Closing the Gap Healthcare is offering PSW training online.

The PSW Approach to Quality Care

After the successful completion of this course, you’ll be provided a certificate from the University of Toronto and the best thing,

It is completely FREE!


The University of Toronto`s Institute of Health Policy, Management and Evaluation (IHPME) is delivering this online quality improvement training program for Personal Support Workers.

This training program is in collaboration with Closing the Gap Healthcare.  

Closing the Gap Healthcare`s Mission is to help create an environment that not only provides quality healthcare but ensures that the system within which it does so is sustainable, empowering people to live their best life possible as well. 

This course will engage you with practical learning skills and help you improve the quality of care you provide as a PSW.


With the objective of facilitating the creation of standardized terminology and best practices, this course is designed to enhance your skillset and previously obtained training.

The PSW training online course consists of 4 modules:

University of Toronto PSW Training online course

Module 1: The PSW Approach to Quality Care

The focus is on preparing, observing, planning, making adjustments to improve the quality of care and sharing the quality improvements.

Module 2: Observe and Plan

You will learn the importance of observing and planning that is required to successfully deliver quality care.

Module 3: Do, Study, Act

You will learn the importance of “Do, Study, and Act” when it comes to providing an excellent quality of care.

Module 4: The PSW Quality Approach in Practice

Overall, the course is designed in such a way that it encompasses the core values required to improve the care PSWs provide.


The course is offered online, is self-paced and ongoing, it can be taken at any time. 


If you believe that you will benefit from enhanced training and wish to register for the course, you can do so by going to the link below:

The University of Toronto Online PSW Training Course

Once you click on the above link, you’ll end up on the registration page. 

University of Toronto Online PSW Training course

Don’t forget to print your certificate for this course and put this on your resume.


PSW Quality of care image credit: The University of Toronto and 2016 Redwood Performance Group Inc.

9 comments… add one
  • Suzanne derry November 8, 2017, 10:33 am

    Hi I would like to upgrade my health care aide certificate to personal support worker online is this available

  • Santosh November 19, 2017, 11:43 pm


    I am interested in PSW online course. I would really appreciate if you could provide me detailed info on fee, intake and requirements for enrolment.

    Thank you.

  • Lori January 11, 2018, 12:49 pm

    Is there apre requisite on this training

    • Avtar January 15, 2018, 3:09 pm

      Lori…there are no pre-requisites for this online learning.
      Just sign up and complete the course. You’ll get a certificate at the end.

  • Stephanie Hall February 8, 2018, 2:59 pm

    I can’t find the “my achievements”section to print certificate

    • Avtar February 8, 2018, 8:14 pm

      Stephanie…”My achievements” tab is on the far left panel.
      Click here to view the screen-shot.

  • lorelei rowe February 12, 2018, 5:26 pm

    i”m not seeing where the certificate is located , i”m done the coarse thank you

    • Avtar February 13, 2018, 6:32 am

      ”My achievements” tab is on the far left panel.
      Click here to view the screen-shot.

  • farah February 23, 2018, 9:21 pm

    I’d to take this course to get into this field. I’m not employed in this sector. How can I do the course? I live in BC.

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