Are you looking for an ongoing education opportunity?
Are you looking to enhance your knowledge and skills?
Please note that this is NOT a diploma program!
It is an online training program that is designed to improve the quality of care.
The good news is…
There is even a FREE Government program going to be launched soon.
There is also a new provincially funded accelerated training program that is completely FREE and you get paid as you learn.
This program is open for registration and is currently accepting applications.
The Approach to Quality Care
This is a completely online training course.
and the best thing is…
It is completely FREE!
You can add the completed training program to your resume.
The Training Online Course
Closing the Gap healthcare is delivering this online quality improvement training program.
Closing the Gap Healthcare`s Mission is to help create an environment that not only provides quality healthcare but ensures that the system within which it does so is sustainable, empowering people to live their best life possible as well.
This course will engage you with practical learning skills and help you improve the quality of care.
What Will You Learn?
With the objective of facilitating the creation of standardized terminology and best practices, this course is designed to enhance your skillset and previously obtained training.
The training online course consists of 4 modules:
Module 1: The Approach to Quality Care
The focus is on preparing, observing, planning, making adjustments to improve the quality of care, and sharing the quality improvements.
Module 2: Observe and Plan
You will learn the importance of observing and planning that is required to successfully deliver quality care.
Module 3: Do, Study, Act
You will learn the importance of “Do, Study, and Act” when it comes to providing an excellent quality of care.
Module 4: The Quality Approach in Practice
Overall, the course is designed in such a way that it encompasses the core values required to improve the care PSWs provide.
How To Complete the Training
The course is offered online, is self-paced, and ongoing, it can be taken at any time.
How to Register
If you believe that you will benefit from enhanced training and wish to register for the course, you can do so by going to the link below:
Closing the Gap Healthcare Online Training Course
Once you click on the above link, you’ll end up on the registration page.
Don’t forget to print your certificate for this course and put this on your resume.
Personal support workers Quality of care image credit: 2016 Redwood Performance Group Inc.
Resources you’ll need to become a Personal Support Worker
On this page, you can find anything there is to know about how to become a personal support worker, how to succeed as one, and how to continue your education. This is the place to come to and look for all the PSW resources and information that you may need on your journey as a Personal Support Worker.
PSW job interview questions
If you’re determined to pass your next PSW interview with flying colours, we’re here to help. PSWHQ has put together a thorough online guide with PSW interview questions and appropriate sample answers to these questions that hit the target, and are concise and supportive.
Performing well in the interview is just one part of many others needed to secure a PSW Job. First and foremost, you’ll need to have an impeccable résumé and cover letter in order to be called for an interview.
Guide to finding PSW jobs
After you have decided to become a Personal Support Worker and completed the course you are now at a point to start looking for work. It is important that you explore all the jobs listed under different job titles, which is why you should go through our ultimate guide to finding PSW jobs.
We also help you find PSW job postings from hospitals, long-term care homes, and community and private settings.
Advertising with PSWHQ
Over the past few years, PSWHQ has achieved a dominant ranking in major search engines such as Google and Bing. As a result, we offer a limited number of advertising opportunities to individuals, colleges, companies, and organizations we see as a good fit for the unique audience of PSWHQ.
FAQs
1. What is PSW in Toronto?
The Personal Support Worker program will assist you with the skills and knowledge needed to provide compassionate care to individuals requiring broad-range care and/or medical care. Additionally, clinical and community setting learning opportunities will allow you to provide direct care.
2. How much do PSW make in Toronto?
Personal support workers in Toronto, ON, earn an average of $39,234 per year.
3. Is there a shortage of PSW in Ontario?
While we are aware that there’s a shortage of PSWs, we also know that many personal support workers have been forced out of their industries due to the outbreak. In areas like hospitality and tourism, standing out has been especially challenging lately.
4. Are PSW in demand in Canada?
The Personal support workers industry in Canada is currently in higher demand than usual, so many PSWs are retiring than those who are just beginning their careers. As a result, the demand for PSWs is anticipated to continue well into the future.
5. Who employs PSW in Ontario?
According to the Ontario Ministry of Health and Long-Term Care (MOHLT), there are 90,000 Personal Support Workers in the province. Many Personal support workers are employed, and current PSW jobs are spread across the healthcare industry.
Hi I would like to upgrade my health care aide certificate to personal support worker online is this available
Hi,
I am interested in PSW online course. I would really appreciate if you could provide me detailed info on fee, intake and requirements for enrolment.
Thank you.
Santosh
Free, Gratis
Is there apre requisite on this training
Lori…there are no pre-requisites for this online learning.
Just sign up and complete the course. You’ll get a certificate at the end.
Hello there I I did this course online it was very good although when I completed it I could not find the link to where I could access and print the certificate of completion, please help.
Thank you.
Hello there I I did this course online it was very good although when I completed it I could not find the link to where I could access and print the certificate of completion, please help.
Hi Vaishali, go to “my achievements” and then click on “print” to print your certificate.
how did you do it?
I completed the course but i cannoy retrieve the certificate. Is the site can open only via computer? Is celphone no compatible to open the site?
Claire…the website works best on a computer. You should be able to print your certificate by going into achievements.
Kindly, help me print my certificate.
Hi Zipporah,
Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. Let me know if you’re still not able to print.
Avtar
I completed the course download the certificate but couldn’t retrieve the certificate
Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. Let me know if you’re still not able to print.
Avtar
I can’t find the “my achievements”section to print certificate
Stephanie…”My achievements” tab is on the far left panel.
Click here to view the screen-shot.
Good Morning,
Can my certificate be mailed to me.
The certificate becomes available once you complete the online training and then can be printed. We do not provide hard copies…Avtar
i”m not seeing where the certificate is located , i”m done the coarse thank you
”My achievements” tab is on the far left panel.
Click here to view the screen-shot.
I’d to take this course to get into this field. I’m not employed in this sector. How can I do the course? I live in BC.
Hello,
I am trying to register to complete this course but the link is not working.
Stephanie…the link seems to be working fine.
You can click here to go to registration.
Avtar can you please send it to my email, I
am not able to print, just want to save it on my laptop.
You should be able to save the certificate on your computer. When you print, choose “save as pdf” instead of the printer. This will prompt you to save the certificate on your computer.
Avtar
Do I have to be a psw to take this course? By taking it do I become one? I’m looking for online type programs as I have a family…
Elie…This is an online continuing education opportunity and anyone can take this training.
There are no pre-requisites to enroll in this course and this is not a PSW diploma course.
You can check out this article for colleges that offer online PSW diploma.
Hi it was a great course but my last name was spelling supposed to be singh
on the certificate has singj can i please get it changed thank you
Congratulations on completing the online training course.
You probably have to correct your last name spellings in by going into your account.
We do not have any user data on our end.
Let me know if it doesn’t work?
Hi
I wonder if this online PSW course can meet the requisite for Long Term Care application.
Can’t access achievements anyone else have this issue
I just completed the online PSW course how do I get the certificate please
G to “my achievements” and then click on “print” to print your certificate.
does the program offer a practicum placement after certification?
Hi. It was a great material. I completed the 4 modules; however, I didn’t get any certificate of completion. How can I retrieve it? Thank you for your help.
Ron
Hi Ron, go to “my achievements” and then click on “print” to print your certificate.
Click here to view a screenshot of instructions on how to print your certificate.
I cant log in back to the site,says authorization failed, kindly help as I tried to change password but not going through. I am done with the course but need to print my certificate. thanks
Hello, that page for the my achievements to get your certificate, I can’t find it.
Once I log in it just brings me to the modules and other than logout there is no other button to press.
Please help
Excellent opportunity!
Hi,
I just finished the training course it so educative but I have been trying to print out my certificate but to no avail please help.
I cant print my certificates. is it possible for it to be sent to my email
Hi, I have just completed the course. There is no navigation button to my dashboard and I cannot print my certificate. Am I missing anything? Please help me.
Hi! How can I print my certificate? I completed all the module already. I can not find the word “my achievements” on the screen. Looking forward for your reply. Thank you and God bless!
Grace…you should be able to print your certificate by going into achievements.
Hi. I completed the 4 modules last night and I am experiencing the same issue. Please help!!! Thank you
Hi. I completed all four modules but I can’t find that page for “my achievements”. The only option I have is to logout. Can you please assist? Thank you
Hi, I completed the course but I’m not seeing that page where I can print the certificate. I’ve searched several times but to no avail. Kindly help. Thank you.
Nirmala…you should be able to print your certificate by going into achievements.
Hi. Is this legit? Is the certificate legit?
Claire…it is! It is an online training program by the University of Toronto.
I can’t find where to print the certificate. The Achievement page is not any where. Once you login , it goes straight to modules and then logout. Please help. Thanks
Ijeoma…you should be able to print your certificate by going into achievements.
I just completed the course, but couldn’t find the certificate
Eyo, once you have completed the online training, you can access your certificate from the “my achievements” section. Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. Let me know if you’re still not able to print.
Avtar
Can you please tell how can i locate ‘my achievements’ in my phone ?
Hi Prabhnoor,
The interface of the website may change depending on the type of phone and the screen size of your phone. It is best to access the training website from a laptop or desktop computer. Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. You have to be logged in to access the achievements section. Let me know if you’re still not able to print.
Avtar
Hi, i completed my training but was not able to download and print my certificate. Each time I click, it takes me back to the main menu. Kindly fix the problem, I can’t wait to flex my certificate
Olive, please refer to the last section of the post to learn how to print your certificate.
Avtar
Hi. I would like to know if this certificate can be used when applying in retirement home or nursing home?thanks.
Hi Kat,
This is a training certificate and is meant to enhance your knowledge and skills to improve the quality of care you provide as a personal support worker. You can add this training onto your resume.
Avtar
Hi,
Is there any way that I can independently verify this PSW online course “by the U of Toronto” is something acknowledged/accredited in Canada?
It looks too interesting to be true, when some colleges charge +3K CAN$.
Thanks,
ovi
Hi there,
Please note that this is NOT the PSW diploma course. This is a training certificate and is meant to enhance your knowledge and skills to improve the quality of care you provide as a personal support worker.
Avtar
I can’t seem to find the “my accomplishment” option as suggested to people having issue downloading certificate. I am using mobile phone, could that be the issue?
Hi Toyin,
The interface of the website may change depending on the type of phone and the screen size of your phone. It is best to access the training website from a laptop or desktop computer. Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. You have to be logged in to access the achievements section. Let me know if you’re still not able to print.
Avtar
Hi,I have completed the PSW online training but it’s show incomplet.plz help
Hi Blessing,
You have to complete the course in its entirety in order to get the certificate. Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. Let me know if you’re still not able to print.
Avtar
I finished this course since last year and up till now, I haven’t been able to print my certificate. what is the URL to get to the “My Achievements” section. I can’t find it on my page. You cn please forward me the URL to my email address. Tnx
Hi Olivia,
Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. You have to be logged in to access the achievements section. Let me know if you’re still not able to print.
Avtar
I just concluded my course and got to the congratulations transcript. How and where can I print my certificate?
Hi there,
Please refer to the last section of the article above. It has been updated with instructions that will help you to print your certificate of completion. Let me know if you’re still not able to print.
Avtar
Thank you so much for this opportunity
This is a very informative course and i enjoyed every bit of it.
Please i misspell my name and would like to appeal to the authority to correct my name. My name spells THEOPHILUS (single T at the beginning) and not TTHEOPHILUS. So my full name is THEOPHILUS AZUKA OSEMEKE.
Thanks for your understanding
hi, I was wondering if this certification can allow me to start working in an eldery home?
Hi Lise,
This is a training certificate and is meant to enhance your knowledge and skills to improve the quality of care you provide as a personal support worker. It is NOT a PSW diploma.
Avtar
Hi is this legit ? what should be chosen under employer and position?
Hi Dee,
This is a completely legitimate online training program offered by the University of Toronto. Let me know if you have any further questions.
Avtar
I have completed the module , but it’s saying not completed , please help
Hi Josephine,
You must complete the training in its entirety to be able to obtain the certificate of completion. Let me know if you have any further questions.
Avtar
I had a wonderful time. I love the modules.
I’ve completed the training. Thanks so much for this opportunity.
Hi
I did the training far back February,2020.Unfortunately,I misplace the printed certificate and never saved a copy,how do I re-print a new one.
Thanks,
Jay.
Jay…you can log back into your account and print the certificate. Let me know if you have any further questions.
Avtar
I don’t have experience in this field, can I still take it, get a certificate, and then start working? Or is there more education to this.
Sarafina…anybody can take this training program however please note that it is not a PSW diploma program. In order to become a Personal Support Worker, you will have to complete the diploma program through a college. Click here to find out which colleges offer PSW programs.
Avtar
Hi! how much does this course cost? Thank you
Stephen…this is a free training program offered by the UofT. Please note that it is NOT the PSW certificate course! It is a continuing education training program.
Avtar
Registration won’t work when I register. Is the link expired?
Megan…the registration link for the UofT training is working fine. You will first have to register and create a profile before taking the online training.
I’ve tried plenty of times and nothing is happening
Megan…please email me at avtar@pswhq.com and I can help you with your registration. Thanks.
Hello, I completed the online course “The PSW approach to quality care”. but forgot to print the certificate. Is it possible to get my certificate my name is
Roshani Dangol. I think I completed the course in January or February. Please Let me know. Thanks.Roshani…You must have created a login id and password when you completed the training. You should be able to print the certificate by logging into your account.
Avtar
Hello,
Still not able to retrieve my certificate after clicking on the MY ACHIEVEMENT.
It takes me back to starting the course all over, meanwhile i completed the course.
help please
Cecilia…I’m not sure what could be wrong. Things seem to work fine and a certificate of completion is available once you have completed the training. Perhaps, you may want to try another browser or computer.
Avtar
Hallo, am through will the course, thankyou. How do I register for the accelerated psw online training for international students?